Our Privacy Policy

(Version 1.0, Effective August 20, 2025)

If you have any questions about this policy or your SMS data, please contact us at: (866) 558-7331

LumberJags LLC ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you receive text messages from us. By subscribing to our text messaging service, you consent to the practices described in this policy.

By providing your phone number and agreeing to receive texts, you consent to receive text messages from LumberJags LLC, from (866) 558-7331 regarding account notifications, and customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time. You can also contact us at (866) 558-7331 or trees@lumberjags.com. Mobile opt-in information is never shared with third parties.

Information We Collect:

We collect your phone number(s) only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our marketing messages. You can opt in to receive these SMS messages by submitting a web form and selecting “Text/SMS” as the preferred contact method, or if Text/SMS Messages are directly requested during the quotation or project process.

How We Use Your Information:

Your phone number(s) are used to answer questions, schedule meetings, schedule work, and to discuss other project related details. LumberJags LLC does not use automated messaging systems.

Your phone number(s) are never shared with any third party for promotional or marketing purposes. Your phone number(s) will be shared with trusted service providers in order to deliver Text/SMS services such as SMS Gateway Providers, Cellular/Phone Carriers, and Customer Support Platforms. These service providers are contractually obligated to keep your information secure and only use it to provide services to LumberJags LLC.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Your Rights

You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.

Data Security

We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.

Changes to This Policy

We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.